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MIS Specialist - Collection Department

Shinhan Bank Vietnam

138 - 142 Hai Ba Trung Da Kao Ward - District 1 - HCMC

Ngày đăng: 14-09-2019

  • Kinh nghiệm

    2 - 5 Năm

  • Cấp bậc

    Nhân viên

  • Lương

    Cạnh tranh

Mô tả Công việc

Working Location: Crescent Plaza, District 7.

_ Executing collections treatment for early accounts of retail lending products followed Collections processes and strategies, include both newly flowed in and charge-off accounts

_ Working with other departments from front to back in an end to end lending process

_ Handling customer complaints/ inquiries related to the bank’s lending products and service

_ Supporting outsourced agents in daily collections activities ie request fund transfer,

_ Performing quality checking, output control and reconciliation

_ Generating various daily collections reports

This role also provides service to all customer types (both internal and external) by ensuring all necessary actions are conducted in a friendly and timely manner within agreed response times.

Yêu Cầu Công Việc

_ Comprehensive knowledge of consumer banking practices and laws/ regulations.

_ Experienced and having in-depth knowledge of MIS (programming, coding, VBA is compulsory), Banking Collection, customer service.

_ Having analytical, negotiation, influence and investigation skills, problem solving abilities and strong decision-making skills.

_ Careful, hard-working and flexible.

Thông tin khác

  • Hình thức: Nhân viên chính thức

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Shinhan Bank Vietnam

Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 50 networks in 14 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan Bank Representative Office in 1993. Two years later, we opened Shinhan Bank Hochiminh Branch. Our big milestone was marked in Nov 2009 with the opening of the first 100% foreign owned bank, named Shinhan Vietnam Bank. November 2011, Shinhan Vietnam Bank merged & acquainted Shinhan Vina Bank to become Shinhan Bank Viet Nam.

The Head Office is located in Ho Chi Minh city, and 9 branches are in Ho Chi Minh, Ha Noi, Bac Ninh and Binh Duong. If you desire to build an extraordinary career with Shinhan Bank Viet Nam and believe that you can make a difference, we invite you to submit your application for the following post:

138 - 142 Hai Ba Trung Da Kao Ward - District 1 - HCMC

https://shinhan.com.vn/

Người liên hệ: Shinhan.Recruitment

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