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Fresher/Junior IT Helpdesk

Swiss Post Solutions

Lầu 8 Tòa Nhà ICT, Công Viên Phần Mềm Quang Trung,Quận 12

Ngày đăng: 30-05-2019

  • Cấp bậc

    Nhân viên

  • Lương

Mô tả Công việc

- Operate the Helpdesk system, assign support requests to appropriate staffs in different teams;

- Follow the status of the request which has involvement from different teams and response back the final result to customer/end-user

- End-user support including: desktop application installations (telephone, antivirus, data entry/BPO software...), application configurations, user maintenance, computer hardware services

- Research, evaluate and optimize end-user environment and applications including: optimize Linux minibox kernel, user-interface, optimize applications supporting production...

- Other duties as assigned by IT Manager & Direct Manager

Yêu Cầu Công Việc

-  College graduate, major in Computer Science or IT

-   Wide knowledge in different area (network, server, workstation, laptop, system, database, software …)

-   English communication

-   Strong customer oriented

-   Services oriented

-   Good at problem solving

Thông tin khác

  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

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Swiss Post Solutions

Swiss Post Solutions Ltd.

Floor 8, Saigon ICT Tower, Quang Trung Software City

Swiss Post Solutions Ltd is a part of Swiss Post specializing in Data Entry and Business Process Outsourcing services. As a company with strong and rapid growth, we have been recognized as a leading IT company and TOP 5 ICT in Vietnam.

Our goal is to be a reputable worldwide service provider, providing outstanding quality at the most competitive price and the highest level of information security.

The combination of a European Management team and ambitious employees from well-known local and international universities give us the chance to offer our products and services of European quality, but made in Vietnam. This concept provides us with an important competitive advantage in the international market. We strive to provide a friendly working-environment where people feel like a family and are free to voice their opinions.

Lầu 8 Tòa Nhà ICT, Công Viên Phần Mềm Quang Trung,Quận 12

Qui mô công ty: 1000 (In Vietnam)

Người liên hệ: HR Department

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