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Delivery Manager

First Alliances

54 Liễu Giai

Ngày đăng: 02-08-2019

  • Kinh nghiệm

    5 Năm

  • Cấp bậc

    Quản lý

  • Lương

Mô tả Công việc

  • Provide software delivery services using ODCs, T&M and fixed price
  • Build strong JDC offshore team with effective communication and processes
  • Provide sustainable solutions to meet JDC objectives
  • Optimise productivity and track JDC delivery in respect to time, cost and quality
  • Protect JDC cost and revenue lines
  • Contribute to the success of Software Development
  • Manage all software development projects performed in JDC, being escalation point for all projects performed in JDC
  • Create delivery structures and processes to ensure good practice and governance is applied in JDC
  • Establish JDC offshore roles and implement clear lines of communication using appropriate tools and effective processes
  • Work with RMO/Technical teams and onshore to build resource strategy for JDC
  • Track delivery through the JDC PM in respect to time, cost, quality and overall productivity
  • Regularly monitor JDC delivery issues and risks
  • Work with QA and other stakeholders for continuous improvement of delivery processes
  • Review PM performance, coach and mentor JDC PMs
  • Report the operational delivery status, risks and issues of all projects/accounts to higher management (SD MD) and onshore (weekly, monthly and/or ad-hoc).
  • Work steadily under high pressure environment
  • Support presale when required
  • Self-train on new technologies and features of useful software
  • Propose to the Technical Manager on technical direction/vision for the whole team
  • Propose to the SD MD on non-technical improvements
  • Line manager and approve leave requests for all Project Managers
  • Strictly follow all processes and procedures established by the company in compliance with ISO 27001, CMM standards or any standards that clients and jointly agreed
  • Perform other tasks requested by Management
  • Manage project/account directly and take the PM roles & responsibilities when needed.
  • Co-ordinate with other project parties such as clients, QA, QC, etc. to make sure that the projects meet clients’ requirements & satisfaction
  • Ensure that provides a quality service to the client
  • Responsible for progress on all work being undertaken in JDC
  • Adherence to delivery processes
  • Ultimately responsible for deliverables from JDC
  • Proactively report positives and negatives
  • Review / vet team’s reporting
  • Produce weekly / monthly reports as required
  • Employ appropriate and timely escalation
  • Organize and manage checkpoint and review meetings
  • Attend client meetings
  • Attend internal meetings / reviews
  • Excellent formal and informal communication with Clients, JDC staff at all levels
  • Able to vary approach so communication is relevant to various stakeholder groups
  • Write appropriate documentation / reports clearly and succinctly
  • Demonstrate diplomacy in client communications

Yêu Cầu Công Việc

  • University degree, preferably in IT field
  • IT knowledge-base, and current IT technologies
  • Project Management certificates
  • Fluent in English and Japanese capacity is equivalent to N2 or above
  • Experience in living/ working in Japan is a plus
  • Experienced in a management position in international software firms, with at least 8 year experience in Project Manager position and at least 2 year experience in Delivery Manager or equivalent senior manager position.
  • Experience in working with international clients and on/off shore engagement model
  • Experience in managing and coaching project managers
  • Strong leadership & project management skills
  • Excellent Problem-solving skills
  • Excellent Communication skills
  • Excellent Planning, Budgeting and Forecasting skills
  • Demonstrate excellent customer relationship skills.
  • High sense of organization and responsibility, demonstrate “can do” working attitude
  • Demonstrate excellent adaptability, flexibility, and mobility
  • Demonstrate excellent internal relationship skills

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

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First Alliances

Established in 1998, First Alliances is the most well-known as the leading HR consultancy in Viet Nam. We are proud to be the pioneer and constantly contributing to upgrade the Staffing & Recruiting landscape of Vietnam. After approximately two decades in the business, First Alliances has established on nationwide basics with offices based in Hanoi and Ho Chi Minh City. Our reputable in Executive Search and Selection field is highly recognized among MNCs and local giants.

First Alliances’ mission is to provide tailored recruitment services to our local and international clients’ ambitions to actively acquire and retain talent. Our well-established database, industry-centric insights, and a dynamic team of well-trained recruitment professionals have enabled us to successfully bring together talented candidates and reputable employers over the last 17 years.

37 Ton Duc Thang, Dist.1

http://www.fa.net.vn/

Qui mô công ty: 200

Người liên hệ: Hoai Duc (Mr.)

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