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Customer Service Engineer

Fujitsu Vietnam Limited

Unit 01-03, 17th Floor, Keangnam Hanoi Landmark Tower, Lot E6, Me Tri Ward, Tu Liem District,

Ngày đăng: 12-04-2021

  • Kinh nghiệm

    2 - 5 Năm

  • Cấp bậc

    Nhân viên

  • Lương

    Cạnh tranh

Mô tả Công việc

1. Daily tasks:

- Managing, operating, troubleshooting the server system (AD, SCCM, Hyper-V, Fire-wall…)

- Responsibilities for implementing new IT system, upgrading old IT system

- Maintenance other IT infrastructure devices

- Daily investigate and troubleshoot issues (remote/onsite) of OS/Application, HW, Infrastructure and Network for end users

- Assist in IT fix assets inventory

2. Other: Perform other tasks following IT manager’s request.

Yêu Cầu Công Việc

1.  Education level:

-  Have deep knowledge and understanding about server system (Windows), Network, Coding skills, VBA script/Macro (Excel) and web

-  Have CCNA/MCSA, CCNA certificate(CCNP/ MCSE/ ITIL/PMP (MCSE, CCNP is an advantage)

-  Bachelor’s or University’s Degree in IT and/or Telecommunications.

-  Can communicate in Basic English/Japanese (communication skills in both speaking and writing) (Japanese is an advantage)

2.  Working experience:

-  Have experience (at least 23 years) in IT customer service.

-  Have experience managing, operating, troubleshooting big server system.

-  Have experience in working with Japanese customers is an advantage.

3.  Soft skills:

-  Hardworking, attention to details and willing to learn new things.

-  Strong High level of document skills (MS Office, MS Project…)

-  Have Problem-solving skill.

-  Have the ability to work independently as well as part of the team.

-  Flexible working time: can work in shift/over time/at weekend/on holidays

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

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Fujitsu Vietnam Limited

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers Fujitsu Vietnam Limited established in 1999. In Vietnam, we offer technology products, solutions, services and especially cloud computer services. Fujitsu has presented in Hanoi, HoChiMinh. With our expanding strategy, we are seeking Vietnamese Talents together to gain the success.

Diversity & Inclusion

Fujitsu Vietnam is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.


• Working for one of the leaders of Global IT Company,

• Career advancement within organization

• Oversea training opportunities • Oversea relocation opportunities

Unit 01-03, 17th Floor, Keangnam Hanoi Landmark Tower, Lot E6, Me Tri Ward, Tu Liem District,

Qui mô công ty: 100-499

Người liên hệ: Human Resource Department

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