Technician Engineer

· Manage full terminal repair activities in Vietnam – from customer’s RMA, L1 and L2 repair, testing and logistics – in full compliance with Ingenico guidelines

· Provides technical support and resolutions on hardware issues

· Manage service partners development, training and coordination

· Provides periodic Repair KPI and Quality reports to regional team

· Manage spare parts inventory and forecasting

· Implement Group/Regional strategies (IT system, methodologies, tools)

· Implement local improvement processes and develop business opportunities

Qualifications:

· Degree/Diploma in Computer Engineering /Electronics Engineering /Computer Science or related discipline

Key Skills:

· Quality conscious, attention to detail with the ability to review and translate repair documentation

· Good in English communication skills

· Computer literate; Microsoft Excel & Words

· Analytical disciplines in supporting complex troubleshooting

· Motivated self-starter with strong ability to multitask and demonstrates excellent time management

· Business management skills is an advantage

• Degree: Bachelor
• Age: Unlimited
• Working time: Permanent