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Senior Technical Service Engineer

Avery Dennison RIS Vietnam Co., Ltd.

Lot E1, Trung tam street, Long Hau Industrial Park, Can Giuoc District, Long An Province

Posted date: 30-09-2020

  • Experience

    3 - 4 Years

  • Job level

    Experienced (Non - Manager)

  • Salary

    Competitive

Job Description

- Second level support for Customer Support team and end customer directly, responsible to customer inquiries and resolve problems
- Training / training seminars on hardware/software solution for customers
- Assist and support Technical Support Engineer Supervisor.
- Provide support to the team to resolve difficulties encountered during daily operation
- Review the workflow for continuous improvements
- Travel to overseas for support and meeting is expected

Job Requirement

- 3+ years of experience in technical Support and user training
- Good experience on support in PC hardware/operating systems/office applications/LAN/Networking equipment.
- Strong interpersonal and communication skills with external customers and internal organization
- Fluent in spoken and written English and Vietnamese is a must, Spoken in Mandarin is preferred.
- Willing to travel overseas
- Required to work shift working day in a week (Review every quarter)

More Information

  • Working time: Permanent

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Avery Dennison RIS Vietnam Co., Ltd.

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions. Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com.

Lot E1, Trung tam street, Long Hau Industrial Park, Can Giuoc District, Long An Province

www.averydennison.com

Company size: 2000

Contact person: Recruitment Manager

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