Senior IT Mobile App Business Analyst

Collect and handle user requirements/ needs; create and execute application test scripts, scenarios, and test plans; support users for applications; manage change requests

COMMUNICATION

• Internal (within VPB FC): Communicate effectively with Business units and IT Division to perform BA tasks and create documentation for daily work
• External (outside VPB FC): Effectively coordinate with vendors/ outstaffs

KEY RESPONSIBILITIES

Change requests and new requirements management

• Conduct analysis of business and user needs in order to understand requirements through conducting interview with business users and other related stake holders
• Convert the requirements/ needs into technical models/ terms/ document that can be used by software development/ system and database/ architect team to implement on mobile applictions
• Working closely with IT development team and third-parties to design, validate, and manage the implementation of the solutions to requirements
• Maintain the updates of the documents developed during the requirement collection, analysis, system/ application design
• Make reports about user requirements, list of documentation, process of change requests

Testing Delivery: review test case, make the SIT, support for UAT

Support Delivery: Deliver Level 2 support for systems/ applications to users for new projects/ CR delivered till stabilization

EDUCATION

• University degree, preferably in IT or technical areas
• Having any Business Analyst certificate (CCBC/ CBAP) would be advantage

EXPERIENCE

• 3 years of experiences in System Development and Business Analysis
• 3 years’ experience in banking/ finance company or related products (lending origination/ servicing/ collections) would be an advantage
• Work in full SDLC for at least 3-4 projects/ systems

TECHNICAL SKILLS

• BA overall skills (gather requirement, create technical documents)
• Strong flowcharting techniques, BPMN
• Exp. to build a new system from scratch would be advantage
• Exp. to SOA principle system integrations,  Exposure to Web Services (SOAP/ REST) would be advantage
• Exp. to work with some popular databases (MySQL/ Oracle/ MSSQL) include querying data, writing functions/store procedures, etc.
• Exp. to propose/design the solution/system architecture would be advantage
• Exp. to perform SIT/ UAT to ensure the quality of the project/system

GENERAL SKILLS

• Strong logical thinking, critical thinking, negotiation skill
• Strong communication skills for both Vietnamese and English languages
• Strong documentation skills
• Willing to learn new things and take the ownership of some specific domains

• Working time: Permanent