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IT Executive – SAP Support

Acacy

Công ty TNHH ACACY: Tầng 2, tòa nhà Morning Star, số 57, Quốc lộ 13, p. 26, q. Bình Thạnh

Posted date: 14-09-2020

  • Experience

    3 - 4 Years

  • Job level

    Experienced (Non - Manager)

  • Salary

Job Description

- Manage SAP ticket on Service Desk and coordinate with ITBP team and AMS vendor to deliver IT service within SLA
- Closely work with Internal ITBP and business user to support SAP daily operation relating to report/enhancement.
- In-charge of develop new ABAP report/enhancement or modify the existing report/enhancement.
- Follow the IT Service Management process to deliver high-quality IT services and within SLA (Service Level Agreement).
- Resolve Incidents & manage problems relating report/enhancement in compliance with IT Information Library / Control Objectives for Information and related Technology (COBIT)
- Ensure the compliance with IT policy and effective execution of IT Governance.
- Join in together with Infrastructure team to develop contingency plan (backup plan) for applications and performance tests.
- Cooperate with other IT functions to implementing IT projects to deliver expected value

Job Requirement

- BA degree is a requirement, preferably BA of IT

- At least 3-year experience in developing reports/enhancements using SAP ABAP

- Knowledge & experienced of Enterprise Applications, especially SAP S4 ERP.

- Understanding about of IT Service Management and of IT Control (relevance or equivalence to ITIL or COBIT5).

- Understanding about SAP integration is an advantage (SAP PO).

- Strong at business analysis to providing good IT solutions for business needs.

- Strong communication skills; business partnering attitude.

- Good at customer-service and teamwork.

- Commitment to meet deadline and willingness to support business.

- Be able to work independently and under pressure.

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Working time: Permanent

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Acacy

ACACY là công ty hàng đầu trong lĩnh vực cung cấp nhân sự trong ngành hàng tiêu dùng, mỹ phẩm và điện tử cho những tập đoàn đa quốc gia như UNILEVER, PEPSICO, SAMSUNG…

Công ty TNHH ACACY: Tầng 2, tòa nhà Morning Star, số 57, Quốc lộ 13, p. 26, q. Bình Thạnh

Company size: 500-999

Contact person: Ms Quỳnh Anh

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