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Customer Service Engineer - số lượng: 2

RICOH VIETNAM COMPANY LIMITED

17F, Etown Central, 11 Doan Van Bo Street, Ward 12, District 4

Posted date: 11-09-2020

  • Experience

    2 - 3 Years

  • Job level

    Experienced (Non - Manager)

  • Salary

    Competitive

Job Description

  • Implement IT Projects as Installation, configuration, testing and troubleshooting of IT solution include server and network equipment.
  • Provide technical help-desk/service assistance to end-user customers via phone email and on-site support.
  • Control, manage and cooperate with local partner to implement ITS projects
  • Maintain Ricoh Standard and Procedures as implementing & managing Ricoh Solutions.

Job Requirement

  • Education: Technical University/College degree of Automation/Mechanism/Electronics
  • Competent in computer and some common office application software,
  • Good understanding on networking technologies & Server (CCNA, Windows Server 2008-2012, SQL DB .....)
  • At least 2 years’ experience in copier/printer/printing industry
  • Language: able to communicate in English (equivalent B degree)
  • Presentation & analytical skill, independent and teamwork, willing to travel for business
  • Interested in customer care, Dynamic, Persuasive, Resilience, Driven and willing to take on new challenges.

More Information

  • Age: Unlimited
  • Working time: Permanent

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RICOH VIETNAM COMPANY LIMITED

Ricoh named a Leader in the IDC MarketScape for worldwide contractual print and document services. 

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems

17F, Etown Central, 11 Doan Van Bo Street, Ward 12, District 4

http://ricoh.com.vn

Contact person: HR Dept

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